The Wellness Swap With Jane ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete our quizzes, book a call, or otherwise engage with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Contact Data: Your first and last name, email address, and phone number.
- Quiz Responses: The answers and preferences you submit through our online assessments, such as the Home Swap Check.
- Booking Information: Details you provide when scheduling a call or conversation with us.
We also automatically collect certain technical information when you visit our website, including your device type, browser, pages viewed, and referring source. See the section on Cookies and Tracking below.
2. How We Use Your Information
We use the information we collect to:
- Deliver your personalized quiz results and the information you requested.
- Communicate with you about your result, products, updates, and opportunities.
- Respond to your questions and support requests.
- Improve our website, content, and the relevance of what we share with you.
- Measure the performance of our advertising and marketing.
3. Cookies, Tracking & Advertising
Our website uses cookies and similar technologies, including the Meta (Facebook) Pixel, to understand how visitors use our site and to measure and improve our advertising. These tools may collect information such as the pages you visit and the actions you take, and may allow us to show you relevant ads on platforms like Facebook and Instagram.
You can control cookies through your browser settings, and you can manage ad personalization directly with the relevant platform, including through Facebook's and Instagram's ad preference settings. Disabling cookies may affect how parts of our website function.
4. How We Share Your Information
We do not sell your personal information. We may share it only in these limited circumstances:
- Service Providers: With trusted providers who help us operate our business, such as our customer relationship management and marketing-automation provider, email and SMS delivery services, scheduling tools, and website hosting. These providers are permitted to use your information only to perform services for us.
- Advertising Platforms: With advertising platforms such as Meta for the measurement and delivery of ads, as described above.
- Legal Requirements: When required to comply with the law, enforce our terms, or protect the rights, safety, and property of ourselves or others.
Please note that your text messaging consent and opt-in data are treated separately and are never shared. See the Strict Mobile Privacy Protection section below.
5. Mobile Terms and SMS Communications
If you choose to provide your phone number and give your consent, you agree to receive periodic email and text messages from The Wellness Swap With Jane.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.
- Carrier Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
6. Strict Mobile Privacy Protection (10DLC Compliance)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your text messaging subscription and consent data will never be sold, rented, or leased to outside entities.
7. Your Privacy Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to correct it, or to request its deletion, and to opt out of marketing communications at any time. To exercise any of these rights, contact us using the details below. You may unsubscribe from emails using the link in any message, and from texts by replying STOP.
8. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date."
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Business Name: The Wellness Swap With Jane
- Email: [email protected]
- Phone: (309) 333-2922